Location
Rungkut, Surabaya
Rika Eko Wahyuni is
Hello and welcome! Thank you for taking the time to visit my portfolio. I appreciate your interest and hope you enjoy discovering my projects and experiences.
Sales Admin
Design
Digital Marketing
About
"There is Only One Way to Success, It's called Hard Work. and Make it Happen!"
Hi, I'm Rika Eko Wahyuni a Multidisciplinary Professional
A dynamic professional with a strong background in sales administration, e-commerce operations, and digital marketing. Experienced in managing business workflows, handling customer relations, and optimizing online marketplaces across multiple platforms. Skilled in inventory control, reporting, and ensuring smooth coordination between suppliers and customers, while consistently delivering accurate and efficient results. Beyond business operations, I bring multifaceted expertise in graphic design, content creation, and tutoring. I have guided students in both academic subjects and design skills, demonstrating strong communication and mentoring abilities. With advanced proficiency in office tools, teamwork, and problem-solving, I am adaptable across diverse professional environments and committed to contributing value through both analytical and creative approaches.
Sales Admin
Sales & Administrative Specialist
E-commerce
E-Commerce & Marketplace Specialist
Design
Digital Marketing & Content Editor
Warehouse
Warehouse & Inventory Control Staff
Design
Graphic Design Tutor
Tutor
Private Academic Tutor
☕
Sales Administrative based on Surabaya
Skill
Sales Admin
Sales Management
Customer Relationship Management
Procurement & Supplier Coordination
Inventory & Order Processing
Data Entry & Reporting
Microsoft Office (Excel, Word, PowerPoint)
E-Commerce
Marketplace Management
Order Fulfillment & Logistics
Customer Service
SEO for Marketplace
Content Creation & Product Design
Digital Marketing Strategy
Design
Photoshop & Ilustrator
Canva
Premiere Pro
Warehouse
Inventory Management
Stock Control & Reconciliation
Logistics & Distribution
Record Keeping & Reporting
Quality control
Tutor
Mentoring & Coaching
Subject Tutoring
Lesson Planning
Professional Expertise
7
Years of Experience
Certifications
Coursera - Business Analysis & Process Management
credential :
B4RW78NJP546
Coursera - Google Ads for Beginners
credential :
06X2LH9O4PA4
Coursera - Create a Project Management Tracker using Microsoft Excel
credential :
IB4L8IRIJG2T
Coursera - Create a Financial Statement using Microsoft Excel
credential :
2PSXK4T5FRSA
Coursera - Creating a Budget with Microsoft Excel
credential :
B74TTFJBT6QH
Coursera - Create Charts and Dashboards Using Microsoft Excel
credential :
6BWEU9QUJWK8
Coursera - Data Analysis using Microsoft Excel
credential :
5S7Z716ACPLR
Coursera - Basic Formulas and Functions in Microsoft Excel
credential :
2Q2NESS2ID6T
Coursera - Finding, Sorting, & Filtering Data in Microsoft Excel
credential :
UO4027BZRDKM
Coursera - Getting Started With Microsoft Excel
credential :
6D65BAA34T33
Resume
Professional experience & education
Professional Journey
Sales Administrative ( Full Time )
CV Sarana Duta Solusindo
- Handled end-to-end sales administration, including processing orders, issuing invoices, and maintaining accurate transaction records.
- Prepared detailed sales reports and documentation to support management decision-making.
- Drafted quotations and provided tailored recommendations to customers based on their specific needs.
- Handled end-to-end sales administration, including processing orders, issuing invoices, and maintaining accurate transaction records.
- Prepared detailed sales reports and documentation to support management decision-making.
- Drafted quotations and provided tailored recommendations to customers based on their specific needs.
- Coordinated purchasing activities with suppliers, ensuring timely procurement and availability of required products.
- Monitored delivery schedules and ensured that customer orders were fulfilled accurately and on time.
- Acted as a connector between suppliers, and customers to maintain smooth communication and workflow.
- Supported the design and creation of social media content to enhance brand visibility and promotional campaigns when needed.
- Assisted in resolving customer inquiries and complaints, ensuring satisfaction and building long-term relationships.
- Contributed to improving administrative processes by maintaining organized filing systems and efficient workflow practices.
Warehouse Staff (Full Time)
PT Topsel Raharja Indonesia
- Coordinated the allocation of hundreds of products across multiple branches.
- Received and processed incoming warehouse stock, including product grouping and labeling.
- Conducted quality control checks on incoming, stored, and outgoing goods.
- Coordinated the allocation of hundreds of products across multiple branches.
- Received and processed incoming warehouse stock, including product grouping and labeling.
- Conducted quality control checks on incoming, stored, and outgoing goods.
- Reported and reconciled discrepancies between system records and physical stock.
- Assisted in managing product displays from warehouse to store.
- Maintained a detailed and accurate warehouse inventory logbook.
Online Staff (Full Time)
PT TOPSEL RAHARJA INDONESIA
- Managed online marketplaces (Shopee, Blibli, Tokopedia), including product listings and daily operations.
- Handled more than 100 online orders per day, ensuring accurate processing and timely delivery.
- Coordinated product packaging and shipment to logistics partners.
- Managed online marketplaces (Shopee, Blibli, Tokopedia), including product listings and daily operations.
- Handled more than 100 online orders per day, ensuring accurate processing and timely delivery.
- Coordinated product packaging and shipment to logistics partners.
- Addressed customer inquiries and complaints, providing solutions and maintaining satisfaction.
- Developed and executed digital marketing strategies to boost online sales.
- Designed product visuals for marketplace listings and promotional materials (print and digital).
- Supported the management of the store’s Instagram account (@joybaby.kids).
- Recorded and input more than 100 online sales transactions into the company system.
- Assisted with offline customer service when needed and provided cashier backup support.
Digital Marketing Specialist (Full Time)
Digital Management Fadafood
- Created up to 100 product designs daily for Facebook marketplace listings.
- Scraped and collected more than 50 contacts for promotional broadcast campaigns.
- Developed and implemented Facebook sales strategies to increase engagement and conversion.
- Created up to 100 product designs daily for Facebook marketplace listings.
- Scraped and collected more than 50 contacts for promotional broadcast campaigns.
- Developed and implemented Facebook sales strategies to increase engagement and conversion.
- Handled customer complaints and conducted negotiations to maintain satisfaction and loyalty.
- Produced marketing materials to support online campaigns and brand visibility.
Graphic Design Tutor (Freelance)
Stephy Drawing
- Guided students in developing skills in drawing and graphic design, from basic concepts to practical application.
- Provided one-on-one mentoring to help students build confidence and creativity in their design work.
- Supported students in preparing for and participating in design competitions, including coaching on techniques and presentation.
Private Academic Tutor SD SMP (Freelance)
Independent
- Provided one-on-one tutoring for elementary and junior high school students in core subjects (Mathematics, Science, Social Studies, and Language).
- Designed personalized lesson plans tailored to each student’s learning style and academic needs.
- Assisted students with homework, assignments, and exam preparation, improving comprehension and performance.
- Provided one-on-one tutoring for elementary and junior high school students in core subjects (Mathematics, Science, Social Studies, and Language).
- Designed personalized lesson plans tailored to each student’s learning style and academic needs.
- Assisted students with homework, assignments, and exam preparation, improving comprehension and performance.
- Created engaging learning materials to make lessons interactive and enjoyable.
- Monitored student progress and provided regular feedback to parents/guardians.
- Developed strong communication and mentoring skills by guiding students through academic challenges.
Academic Excellence
Bachelor Degree of Information System
2017 - 2021UPN "Veteran" Jawa Timur
- Head of KOMINFO Department, Information Systems Student Association (2019): managed official social media account (@himasifo_upnvjatim), created content, and distributed reliable information to students.
- Website Coordinator, Pers Mahasiswa UPNVJT (Dec 2018 – Jan 2020): maintained and updated the official website, published news and press releases.
- Active as Photographer, Videographer, and Graphic Designer in various campus events.
- Media Coordinator, Community Service Program (2020): built and managed Instagram account (@kkn58.upnjatim2020) from scratch, designed content, and scheduled postings.
- Graduated on time in 8 semesters with honors (Cum Laude). GPA: 3.74
IPA
2014 - 2017SMAN 1 PURI Mojokerto
- Developed strong analytical, problem-solving, and logical thinking skills through intensive coursework and laboratory practice. Demonstrated discipline, adaptability, and teamwork in both academic and extracurricular activities
Portfolio
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